Sunday, January 14, 2007

An Unfortunate Incident

Dear Mr. Leighton Davis,

We regret to inform you that you have been the victim of identity theft. In an unfortunate incident, a disgruntled former employee gained access to our database of client information. We apologize for this unforeseen occurrence, and promise that we will do everything in our power to prevent this from taking place in the future. We recommend that you contact one of the three credit agencies to place a fraud alert on our credit account. By contacting one of the credit companies, all three will be notified to monitor your account for suspicious activity.

As of now, we are pleased to let you know that no more than six flights have been purchased with your credit card information. We are unable to refund this money to your credit card as the flights have already taken place, but you now have a credit with our company for six round trip flights. Please note that the tickets must be redeemed by you, in your name, and the flights must be booked and used before March 15, 2007. Other terms and conditions may apply.

Also, due to a series of complicated, and as of yet unknown, codes used by our former employee, you will be receiving a Kosher meal on all of your flights, you will not be allowed to check baggage, and you can only book a seat in the last three rows of any airplane. If any of these are a problem, we recommend that you call our 1-800 number and request a "Change of Name" form. An official name change in our systems will only take 6 to 8 weeks, but will undo the restrictions placed on your account. Please note that a name change in our system will require an official name change with the United States government.

Again, we apologize for any inconvenience this may have caused you. In order to compensate for the potential inconvenience, we would like to offer to waive the security and handling fees on the next flight that you purchase. While we would like to offer this, due to restrictions instituted after September 11 we can only waive the handling fee. Thank you for understanding. If you have any questions, please visit our Web site at www.unnervinglyinexpensivetravel.com/FAQs.


Lawrence Bunker
CEO, Unnervinglyinexpensivetravel.com


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